Shipping & Delivery
Shipping to the United States Lower 48
White Glove Shipping is available for additional cost in the lower 48 states upon request. Call (855) 876-0868 for a shipping quote.
Return Shipping Costs
- All return shipping costs are the customer’s responsibility.
- All returns must be coordinated with The Clean Bedroom before sending.
- We do not accept any returns without Return Authorization (RA) #s. Please call (855) 876-0868 to receive RA#s before shipping.
- We do not reimburse shipping on any return.
- Refusing shipment will result in your credit card being charged for both outbound and return shipping, plus applicable restocking fees.
- Any approved returns must take place within 30 days of product receipt by the customer.
IMPORTANT: WE DO NOT ACCEPT RETURN ON ANY MATTRESS, TOPPER, ADJUSTABLE BASE OR FOUNDATION. Our complete return policy is located here
(*) Curbside means that the products are delivered to your doorstep but are not unpacked, assembled or otherwise serviced by the delivery company.
(**) White glove refers to additional shipping services that extend basic transportation and delivery. Those services may vary depending on the product. Most typically, they include the setting up of the product and the removal of packaging. Removal of the old mattress or furniture is available for an additional cost.
After years of assembling the perfect materials and developing the ideal mattress, our main goal is for our customers to have as smooth a purchasing and delivery process as possible. After you have chosen your mattress, spoken to one of our experienced representatives and placed your order, we will custom make your mattress and deliver it within 1 - 2 weeks if we have the materials in stock. If not, your salesperson will let you know the timeframe. If you need your mattress sooner than this time frame we will make every effort possible to accommodate your required time frame, just let our staff know.
Your mattress will come directly from our local factory in Connecticut (which also reduces our carbon footprint) and a delivery person will call you to set up a time and date that is convenient for you. We deliver anywhere in the Tri-state area but we also can make arrangements to deliver beyond, just let us know where you need it to go and we can help get it there for you at a reasonable cost.
We deliver anywhere in the tri-state area (NY, NJ, CT).